A GOLUP system
START GOLUP
One system for leads, customers and appointments - from the first enquiry to the returning customer.
START GOLUP is a ready-to-use management platform for service businesses, configured around the way your business actually works. It replaces the mix of notes, spreadsheets, calendars and chats with one clear process.
9 customers inactive for 3 months - outreach goes out tomorrow
Who it's for
- Clinics and treatment practices
- Beauty, aesthetics and wellness businesses
- Salons, barbers and nail studios
- Service businesses that work with leads and appointments
The problem it solves
In most service businesses the information is spread across a calendar, a phone, a chat app and a few spreadsheets. Leads wait for a free moment, reminders are typed by hand and past customers are never contacted again. START GOLUP keeps all of it in one place and lets the routine parts run on their own.
Core capabilities
Leads and CRM
Every lead and customer in one record: source, history, status and the next step.
Appointment calendar
Booking, availability and calendar sync, with a clear view of the working day.
WhatsApp and messaging
Replies, confirmations and reminders sent through the channel customers already use.
Follow-up and reactivation
Automatic follow-up after a visit and structured outreach to customers who stopped coming.
Reminders
Timely reminders before appointments to reduce no-shows and empty slots.
Reports and insights
A clear picture of leads, bookings and the activity that needs attention.
How a customer journey runs
- A lead arrives from a form, an ad or a message
- The lead gets an immediate, relevant reply
- Short questions clarify what they need
- An appointment is booked into the calendar
- A reminder goes out before the appointment
- Follow-up after the visit keeps the relationship going
What automations and AI agents add
- Answering new leads within minutes, around the clock
- Qualifying enquiries and routing them to the right person
- Sending reminders, confirmations and post-visit follow-ups
- Spotting customers who haven't returned and reaching out
- Keeping data in sync between the systems you already use
A dedicated AI agent can reply to new leads, ask what they need, book an appointment, reschedule an existing one, send reminders and follow up - including the hours you are not available. It is built around how your business speaks, and a handover to a person is always one step away.
Need something the platform doesn't do yet? GOLUP maps the process and builds the missing part - an automation, an AI agent, an integration or a custom module.
Running events or productions?
SEDER is GOLUP's system for events, teams, shifts and profitability.
Want to see START GOLUP on your business?
We'll map how you work today and show what the system would handle for you.